Shipping Policy

Last Updated: June 18, 2026

Thank you for shopping with KETE HOME. We are committed to delivering your order as quickly and efficiently as possible.

Free Shipping

We are pleased to offer FREE shipping on all orders. No minimum purchase is required.

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or public holidays.

• During periods of high demand, processing times may be slightly longer.

Delivery Times

Estimated delivery times are:

• United Kingdom: 5–10 business days

• Europe: 7–15 business days

• International Orders: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Shipping Restrictions

We currently ship to most countries worldwide. However, some locations may be unavailable due to carrier limitations or local regulations.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the matter with the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. KETE HOME is not responsible for orders delayed or lost due to incorrect addresses provided by customers.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photographs of the package and products received. We will work to resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, please contact us:

KETE HOME
41 Princes Street
Robin Hood
DE45 1GU
Email: ketehome@contact.com